Returns and Exchange Policy

At Fire-Boltt, we strive to ensure your complete satisfaction with our wearable technology. If you are not entirely happy with your purchase, you may initiate a return or replacement request within 7 days of delivery for eligible electronic items.

Return Process

  • 1.
    Initiate Request

    Log in to your Fire-Boltt account and navigate to the 'My Orders' section to select the item you wish to return or exchange.

  • 2.
    Quality Inspection

    Ensure the product is in its original condition with all internal components, charging cables, and manuals intact for the pickup agent.

  • 3.
    Reverse Pickup

    Once approved, our logistics partner will visit your location to collect the package within 48-72 business hours.

  • 4.
    Refund Processing

    After a successful quality check at our warehouse, your refund will be processed to the original payment method within 7-10 working days.