Returns and Exchange Policy
At Fire-Boltt, we strive to ensure your complete satisfaction with our wearable technology. If you are not entirely happy with your purchase, you may initiate a return or replacement request within 7 days of delivery for eligible electronic items.
Return Process
- 1.Initiate Request
Log in to your Fire-Boltt account and navigate to the 'My Orders' section to select the item you wish to return or exchange.
- 2.Quality Inspection
Ensure the product is in its original condition with all internal components, charging cables, and manuals intact for the pickup agent.
- 3.Reverse Pickup
Once approved, our logistics partner will visit your location to collect the package within 48-72 business hours.
- 4.Refund Processing
After a successful quality check at our warehouse, your refund will be processed to the original payment method within 7-10 working days.
